More Than a Remote Receptionist
Administrative overload is one of the biggest threats to practice profitability. When your front desk is buried in scheduling calls, insurance follow-ups, and data entry, patient experience suffers — and so does revenue.
OrbixRCM's Virtual Assistants are not generic remote workers. They are healthcare-trained professionals fluent in medical terminology, insurance workflows, EHR systems, and HIPAA compliance — integrated into your practice from day one with zero learning curve.
- Patient Scheduling & Appointment Management — Managing inbound calls, online bookings, reminders, and rescheduling with full calendar control.
- Prior Authorization Support — Submitting and following up on prior authorizations with payers to eliminate treatment delays.
- Insurance Eligibility & Verification — Verifying patient coverage and benefits before every visit to prevent claim rejections.
- Medical Records & Data Entry — Accurate EHR data entry, document management, and chart preparation for provider review.
- Patient Communication & Follow-Ups — Handling patient inquiries, test result notifications, billing questions, and post-visit follow-ups.
